Reviews
The most amazing experience ever! Every employee in every department was so friendly & professional. They all went out of their way to make sure I had the best experience. The office staff, the sales staff, the installers the best I've ever worked with! told Thermall I was worried about moving to from Seattle to Yakima. The summers here are so much hotter than Seattle. I jokingly said, I want to see my breath, like Im sitting on a glacier, sipping hot chocolate. My first 95 degree day was truly a breeze! I couldn't be happier!!
Thank you Thermall for making my home impenetrable to the heat!! Youbteuly made my summer.
I give company 5 stars all the way !!!
Every single one of them are very friendly.. Starting with the gal in the office to Jose who came and gave us the quote. The installers where very knowledgeable and friendly ..
Thank you Juan , Mike and Alex and think I might have missed one but he was the bomb too !!! Pricing was very competive with other quotes I got ..The one reason I did go with ThermAll is ...all the signs I have seen around town , where they had installed. We live out in the country and within 2 miles I had seen 2 also a few intown .. glad I called ..
Clean, knowledgable, and efficient service.
Highly recommend ThermAll for their professionalism and expertise. We decided to go with them for replacement of a 24 year-old heat pump. They did an incredible job consulting on system selection and navigating the complexity of our condominium HOA and special instructions for the building, we didn't have to do a thing, ThermAll took care of all the red tape including county permits. Not only did they do an amazing job with the install and removal of the old unit but took extra care to tidy the crawl space from their job (and other contractors up there before them), like who cleans a crawl space!? That's next level ????
They have my highest recommendation! Special shout out to Trevor, Lini, and Tim!! Much gratitude
Thermal gave us very good service yesterday with our electrical needs.
Very knowledgeable and friendly service technician who was able to quickly diagnose, completely explain, and propose solutions for an issue we seemed to the having with our system. He also did a thorough job of the routine maintenance that was also requires. This is the typical experience I've had with the company. It seems to instill a corporate philosophy of customer service throughout its employees, all of them from front desk through billing and everyone in between.
Sam & Zach both were outstanding! They explained everything thoroughly and clearly, and were very professional. Neither of them skipped a beat protecting their shoes while in the house, they were very courteous and respectful. The necessary part came in under a week and repairs were complete within a week! Our AC is ready just before the heat - Thank You so much!
