Reviews
The service man was on time. He really took his time to go over everything with my furnace. He then went over everything that he did before he left. Would highly recommend them.
Thermall crew are friendly and efficient, and their products are built to last!
Alex Ochoa is so great
Polite
Respectful
And fun
Thank you for him
10 STARS
Danielle is excellent technician.
Office didn't call to tell us original technician was not able to make previous 2 appointments is only reason for 4 stars not 5.
Our heat went out in the evening in 20-degree weather. ThermAll offered after-hours service and sent a technician from 45 minutes away at 9:00 Saturday night. Problem solved! Great service. Thanks.
Our service technician Jose was great. He is very knowledgeable and a good communicator.
Technicians were thoughtful and did a thorough check of Split units. They took time to explain the steps they took to evaluate each unit and how the units operate in winter months. They are an outstanding team!
I went to Thermall based on the reviews here and was very happy with the results! I had replaced some parts in my system based on diagnosis from another contractor but my heat pump still wasn't working. Rafael from Thermall came out and gave me a thorough diagnosis, showing me what the other guys had missed. He showed me exactly what he tested and why it was not working properly. He didn't hassle me or lecture me when I said I wanted to replace the part myself. He also didn't try to act like a salesman or tell me to needlessly replace working parts, while the previous contractor had told me that my perfectly good 5yr old indoor coil was at risk of 'imminent failure' and shouldn't be used until replaced for $6k. If my system breaks down again at some point, I will call Thermall first!
I had semi-annual maintenance check on my heat pump and it went well. Technicians were prompt and efficient