Reviews
Our heat pump stopped working and we called ThermAll for help. They came that night to repair. Our repairman had to chain up to get to our house at the end of his work day. That is above and beyond for service. This company knows what customer service is all about.
From start to finish our experience with ThermAll was very positive. Trevor came and researched our home, gave us three estimates, and answered all our questions. Tim and Mark came and installed our new heat pump once again being very pleasant and helpful with answering our questions. The installation was finished in one day and we were very, very pleased with the product and how well they cleaned up after the installation. Thanks ThermAll!!
Called in the morning, told I would be fit in that day. Was called back within 45 minutes saying they were on the way. I appreciated the honest and thorough work of the technician.
The tech was very professional and took the time to answer my questions.
I have used ThermAll Heating and Cooling for both repair and replacement and was happy with both. They responded quickly when needed and their servicemen and salesman were both very friendly and professional. They took good care of us and I will continue using when needed.
Very friendly and prompt service. Highly recommend!
We would highly recommend this company. The service rep who inspected our faulty furnace, the office staff who scheduled and followed up the whole way through, our sales rep Trevor who went over and beyond to make sure our system was the right fit for our home, and the installation crew who provided us with the highest and most courteous level of service we could ask for. Friendly, focused and thorough. Go with these folks - you'll be glad you did.